Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform about the processing of personal data on this website.

1. Data Controller

JCC Telecomunicacions
Email: info@auranai.com
Address: Barcelona, Spain

2. Processing Purposes

Personal data is collected for the following purposes:

  • Respond to inquiries sent through the contact form, email or WhatsApp.
  • Manage requests related to our technological services.
  • Send commercial communications, only with your prior consent.
  • Comply with legal obligations (tax, consumer or security).
  • Analyze user behavior on the website through tools such as Google Analytics.

3. Personal Data Processed

We collect only the following data:

  • Name, email and phone (if provided voluntarily).
  • Message included in the form.
  • IP address and technical metadata necessary for security.
  • Anonymized or pseudonymized data related to navigation (pages visited, visit duration, approximate location, device type), through analytical cookies with consent.

4. Legal Basis for Processing

  • Express user consent.
  • Execution of pre-contractual or contractual measures.
  • Legal obligation.
  • Legitimate interest in ensuring site security.
  • Specific consent for the use of analytical cookies.

5. Retention Period

  • Contact data: up to 12 months from the last interaction.
  • Customer data: during the contractual relationship and subsequent legal periods.

6. Recipients and Processors

We may share data with providers necessary for service delivery:

  • EmailJS (contact form management)
  • Hostinger (web hosting)
  • Dowisp SL (billing management)
  • Google LLC (analytics services such as Google Analytics and Search Console)

These providers act as data processors and are subject to contractual obligations of confidentiality and security.

7. International Transfers

Some providers, such as Google LLC, may be located outside the European Economic Area. In these cases, GDPR compliance is guaranteed through standard contractual clauses or other valid guarantees.

8. User Rights

You can exercise your rights to:

  • Access
  • Rectification
  • Erasure
  • Objection
  • Portability
  • Processing limitation

To do so, send an email to: info@auranai.com
If you consider that your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Security

The necessary technical and organizational measures have been adopted to protect personal data and ensure its confidentiality and integrity.

10. Changes to this Policy

We reserve the right to modify this Privacy Policy. Updates will be published on this same page.